Privacy Policy

1. Introduction

MojoAI LLC ("MojoAI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the MojoAI text-based AI assistant service ("Service").

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

When you use MojoAI, we collect the following information:

• Phone Number: Your mobile phone number is collected when you opt in to the Service by texting a keyword to the MojoAI number.
• SMS Messages: The text prompts you send to MojoAI and the responses you receive.
• Account Information: If you create an account or subscribe to a paid plan via our website, we may collect your name, email address, billing information, and payment details.

2.2 Automatically Collected Information

We may automatically collect certain technical information when you use the Service:

• Usage Data: Information about how you interact with the Service, including message frequency, timestamps, and feature usage.
• Device and Network Information: Mobile carrier information, device type, and IP address (if applicable).
• Cookies and Tracking Technologies: Our website may use cookies and similar technologies to enhance user experience and analyze site traffic.

2.3 Information from Third Parties

We may receive information from third-party service providers, including Twilio (our SMS messaging provider) and payment processors, to facilitate the Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide the Service: Process your SMS prompts, generate AI responses via third-party AI providers (e.g., Azure OpenAI), and deliver responses to you.
• To Manage Your Account: Create and maintain your account, process subscriptions, and handle billing.
• To Improve the Service: Analyze usage patterns, troubleshoot technical issues, and enhance Service features and performance.
• To Communicate with You: Send you service-related notifications, feature updates, promotional offers, and customer support messages (you may opt out of promotional messages).
• To Ensure Compliance: Enforce our Terms of Service, comply with legal obligations, and protect against fraud or misuse.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

4.1 Third-Party Service Providers

We share information with trusted third-party providers to operate the Service:

• Twilio: SMS messaging infrastructure. Your phone number and message content are transmitted to Twilio to send and receive messages. Twilio's privacy practices are governed by their own privacy policy.
• Azure OpenAI Service: AI model provider. Your text prompts are sent to Azure OpenAI to generate responses. Microsoft's privacy practices are governed by their own privacy policy.
• Payment Processors: To process subscription payments securely (e.g., Stripe or similar).
• Analytics and Hosting Providers: To host our website, analyze traffic, and monitor Service performance.

Important: When you use MojoAI, your prompts and data are transmitted to third-party AI providers. These providers may process your data according to their own privacy policies. We recommend not submitting sensitive personal information (e.g., Social Security numbers, financial account details, health records) through the Service.

4.2 Legal and Safety Purposes

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations, such as responding to subpoenas or court orders.
• Protect and defend the rights, property, or safety of MojoAI, our users, or the public.
• Investigate or prevent fraud, security breaches, or other illegal activities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via SMS or email before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Specifically:

• SMS Messages: Message history may be retained for up to 90 days for Service improvement and compliance purposes, unless you request deletion.
• Account Information: Retained while your account is active and for a reasonable period thereafter to comply with legal obligations.
• Billing Information: Retained as required by applicable law (typically 7 years for tax and accounting purposes).

You may request deletion of your data by contacting us at support@mojoai.work.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of promotional messages by texting STOP PROMO or opt out of the Service entirely by texting STOP.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at support@mojoai.work. We will respond to your request within a reasonable timeframe as required by applicable law.

7. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

While we strive to protect your information, we cannot guarantee absolute security. You acknowledge and accept the inherent risks of transmitting information over the internet.

8. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete such information. If you believe a child under 13 has provided us with personal information, please contact us at support@mojoai.work.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services (e.g., Azure OpenAI, Twilio). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Users

MojoAI is based in the United States. If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via SMS or by posting a notice on our website. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: